Good governance not only helps maintain trust in our company, team and products, but it also reduces risk to our business, ensuring that we provide our customers with the best possible products and services. Respect for our ethics and Code of Conduct also means that employees are encouraged to give feedback and report any deviations via our Grievance mechanism. We expect not only our personnel but also our suppliers to uphold our standards, through our Responsible Procurement policy.

Values drive us

Promoting respect for our ethics and values

Our Code of Conduct is a living document, open to suggestions and taking into account the different contexts in which we operate. Its principles are periodically reviewed and aligned with international best practice.


Detecting and reporting questionable behaviour

We are committed to ensuring that employees, suppliers, clients and other stakeholders can easily report practices or actions believed to be inappropriate or illegal. In order to ensure that complaints are handled properly and resolved promptly while always meeting our employees and stakeholders interests, Interholco has set up a grievance mechanism. A grievance or complaint means any expression of dissatisfaction raised by any employee or stakeholder of Interholco. Effective complaint handling offers practical benefits to us in order to improve the quality of our operations.

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